Takawira Mundure

Digital Maples
Digital Maples is an innovative technology company specializing in web development, digital marketing, and software solutions. With a focus on staying ahead of the ever-changing digital landscape, they leverage the latest technologies and industry best practices to help businesses succeed online. Their team of skilled professionals offers services such as website design, e-commerce development, SEO, social media marketing, and mobile app development. By delivering customized strategies tailored to each client's goals and requirements, Digital Maples empowers businesses to enhance brand visibility, engage with their target audience, and achieve sustainable success. Committed to customer satisfaction, Digital Maples values long-term partnerships and strives to exceed expectations. They deliver high-quality, user-friendly solutions that are visually appealing and optimized for performance. Whether you're a small startup or an established enterprise, Digital Maples has the expertise and dedication to transform your digital vision into reality. Trust them to be your trusted partner in navigating the digital landscape and achieving your online goals.

About Takawira
Takawira, a detail-oriented Information Technology Specialist with hands-on experience in Service Now, JIRA, and procurement of IT hardware, mobility, and software assets. Takawira has a strong background in handling various IT support calls, resolving client issues efficiently, and managing IT requests in the Service Now system queue. Throughout his career, Takawira has been recognized for my innovative and analytical approach to problem-solving, along with exceptional communication skills.Takawira is a certified Google IT Support Professional and JAMF 100 certified professional, demonstrating his expertise in IT support and management. Additionally, my Scrum Fundamentals Certificate showcases my knowledge of agile project environments. Takawira holds a Bachelor of Technology (Hons) degree in Electronic Commerce and an Advanced Diploma in Applied Information Technology.
In his previous role at Shopify as an Information Technology Specialist, Takawira played a crucial role in documenting support processes, providing internal helpdesk support for various devices and software, provisioning computers, automating manual tasks, and managing on-call schedules. Takawira also has experience in customer service as a part-time Customer Service Representative at Canadian Tire Bank.
Takawira is passionate about leveraging my technical skills, problem-solving abilities, and strong work ethic to contribute to the success of an organization.

Fun Fact
Fun fact about Takawira is that he has a natural talent for fixing things and an ability to replicate designs and diagrams with ease.